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What should I do if the DEXOS unexpectedly shuts off and the play button flashes red and green?

Troubleshooting: DEXOS dust extractor shuts off and play button flashes red/green

If the DEXOS dust extractor unexpectedly shuts off and the play button flashes red and green, it may indicate a technical issue that requires professional assistance.

To prevent further issues and ensure safety, we recommend that you:

  1. Turn off the DEXOS:
    Power down the dust extractor and unplug it from the power source.

  2. Send for service:
    Please send the dust extractor to an authorized service center for inspection and repair. Our trained technicians can assess and resolve the problem to restore optimal performance.

Please note: Attempting repairs yourself may void the warranty. We advise against any unauthorized repair attempts.