Troubleshooting: DEXOS dust extractor shuts off and play button flashes red/green
If the DEXOS dust extractor unexpectedly shuts off and the play button flashes red and green, it may indicate a technical issue that requires professional assistance.
To prevent further issues and ensure safety, we recommend that you:
- Turn off the DEXOS:
Power down the dust extractor and unplug it from the power source. - Send for service:
Please send the dust extractor to an authorized service center for inspection and repair. Our trained technicians can assess and resolve the problem to restore optimal performance.
Please note: Attempting repairs yourself may void the warranty. We advise against any unauthorized repair attempts.