Job Description

Main Duties:

• Technical Support for National Accounts End-users or where required
• Product training in new and existing enduser group business
• Carry out trials in target groups (Audits (Process, Products & Tooling) Product Testing, KPI measurements, Produce Bespoke Core List of Products etc.)
• Ensure all required product information is supplied to incumbent distribution
• Populate group report monthly
• Up-sell products where appropriate
• Ensure National Accounts ‘Sales Approach’ is used when  Farming’ new and existing business (Net Profit Program)
• Develop close working relationships with Sales Managers
  • Ensure all regional distributor, enduser and sales team information is discussed and shared freely with Sales Managers
  • Support Managers with Sales Team Policy
• Develop good working relationships with Mirka Field Sales Teams and Sales Support
• Develop strong relationships with Technical sales personnel within distribution
• Develop strong relationships with key influencers and decision makers at national end user groups
• Attend Bodyshop group review meetings when required
• You will be required to spend up to approximately 6-8 days a month away from home

Administration

• Complete Mirka administration requirements: BSC, SAP and MirkaNet
•  Effectively plan journeys to maximise Customer visits and minimise mileage
• Ensure SAP is maintained  to Mirka standard
• Recording and maintaining customer contact details
• Mange FOC goods
• Complete Expenses on time according to Expenses Guidelines

General

• To carry out any reasonable management request
• Ensure all conduct and tasks performed meet the required Mirka standard
• Give constructive and appropriate feedback to management
• Take part in Mirka training programmes
• Liaise with other members of the technical team and sales team
• Prepare, attend and contribute to Company, Team and Individual Meetings
• Actively participate in Quarterly Audit meetings and Annual PDP’s

Job Specification

Competencies 

• A solid technical background
• The ability to build and maintain relationships with customers
• A high degree of self-motivation and drive
• The ability to work both independently and as part of a team
• Analytical and problem solving skills
• The ability to work in a safe manner according to procedures, risk assessments and legislation whilst using the correct PPE
• The ability to drive safely, appropriately and legally
• Understand and follow Process Instructions
• To arrive promptly to meetings and appointments
• To behave in a profession manner towards your colleagues and customers at all times.
• To give your full attention and commitment to the role during work time in order to maximise business levels and customer service
• Intermediate Level 
  • SAP
  • MirkaNet
  • Excel, Word and Outlook
  • TeamsIntermediate Level
• Basic Level
  • PowerPoint

The role requires the employee to be physically capable of:

• Driving between 30-40,000 miles p.a.
• Lifting heavy items in and out of company vehicles
• Manning trade and exhibition stands for consecutive days
• Handling and demonstrating power tools, abrasives and polishes
• Walking around customer / end-user premises and sites

Please e-mail careers.uk@mirka.com for futher information and to apply.